“I just wanted to say thank you for ‘being there’ for a patient in need today. You all were so responsive and accommodating when I called and shared a friend’s encounter with what seemed a lack of empathy. As a nurse, it is always so refreshing when other medical professionals don’t lose sight of the fact that at any moment it could be ourselves or a loved one who needs a helping hand. What a terrible day for my friend turned out to be a great one. I really appreciate it.”

“Dr. Lynam, thank you so much for doing such a “wonderful job” with my surgery. I really appreciate it. I was so worried and everything turned out just like I wanted it to. It is so great not to have my big left breast anymore.”